Intrigued By Service Consulting, in partnership with Evolvin’ Women is launching the first ever customer experience and hospitality challenge. Wilhelmina Appenteng and Assia Riccio-Smith, colleagues in hospitality and also alumni from Cornell University, School of Hotel Administration, are teaming together with other hospitality team players to launch their newest and exciting initiative, the Five Star Accelerator Challenge. Currently, Wilhelmina is the Lead Consultant at Intrigued By Service, a hospitality and wellness consulting firm in Accra while Assia is the CEO of Evolving Women, Dubai.
Together, they have between thirty years of hospitality experience and are working hard to increase home grown hospitality and tourism talents and also eliminate gender disparities at the executive level in the hospitality industry. They also aim to educate recent graduates about great customer experience and true hospitality and how it can transform our society. As ‘Mesdames of Hospitality’ they undeniably are true blooded hospitality experts and are pleased to start the relevant conversation on great customer experience and handhold new recruits into the industry.